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Yo_Mama_Been_Loggin

(125,876 posts)
Mon Jul 14, 2025, 01:39 PM Monday

DOGE's reckless SSA cuts may have created a problem too big to fix

The Trump administration’s colossal cuts to the Social Security Administration in the name of “efficiency” are sowing chaos and dysfunction throughout the agency. Even attempts to fix these new problems are akin to rearranging deck chairs on a sinking ship because they fail to address the core problem: staff shortages.

The Washington Post reports the SSA is “temporarily reassigning about 1,000 customer service representatives from field offices to work on the swamped toll-free phone line, increasing the number of agents by 25 percent.” And when the Post reports the phone line is “swamped,” what that means in practice is that people are complaining about dropped calls and previously reported wait times of up to five hours.

But there’s one little oversight: There is no one in place to do the work that the reassigned representatives had to leave behind. According to the Post, “Jessica LaPointe, president of Council 220 of the American Federation of Government Employees (AFGE), said the move will slow responses to the complex cases that the field office employees handle and be only a temporary bandage for the phone problems.”

“The 1-800 number — they do offer a critical role at the agency, but it’s triage, whereas customer service representatives actually clear work for the agency,” LaPointe told the Post. “So it’s just going to create a vicious cycle of work not getting cleared, people calling for status on work that’s sitting because the claims specialists now are going to have to pick up the slack of the customer service representatives that are redeployed to the tele-service centers.”

https://www.msn.com/en-us/money/retirement/doge-s-reckless-ssa-cuts-may-have-created-a-problem-too-big-to-fix/ar-AA1Ivwe3

24 replies = new reply since forum marked as read
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DOGE's reckless SSA cuts may have created a problem too big to fix (Original Post) Yo_Mama_Been_Loggin Monday OP
That was the intent/design. RockRaven Monday #1
Chaos and uncertainty is the goal Ritabert Monday #2
The media ACTS like this isn't INTENTIONAL. What a joke. lostnfound Monday #3
This! 👆👆👆👆👆👆👆 SheltieLover Monday #4
That's the intent: Make Social Security Administration NON FUNCTIONAL. CousinIT Monday #5
Yup, cripple whatever government agency, Ligyron Monday #10
Thom Hartmann was talking about how Republicans plan to privatize Medicare too... CousinIT Monday #6
Your summary is not entirely accurate. Ms. Toad Monday #14
I saw that, on both counts. Still, people need to be aware so they can contact their reps. CousinIT Monday #15
I agree that people need to be aware that they need to call their reps. Ms. Toad Monday #16
when enough people are in MA scams, they will GET RID OF MEDICARE Skittles Monday #17
Hate to burst your bubble, but MA is one form of Medicare (It's part C). Ms. Toad Monday #18
the entire goal is PRIVATIZATION Skittles Monday #19
Regardless of their motives, Ms. Toad Monday #21
all the money wasted on "Advantage" SHOULD be going to regular Medicare Skittles Monday #23
Now we're back to where we started. Ms. Toad Yesterday #24
This message was self-deleted by its author Skittles Monday #20
Fortunately there will be a "Private" company to run SS more efficiently maspaha Monday #7
And since it's "private" there will be no transparency as they siphon off our SS savings. erronis Monday #8
Very efficiently skim some money right into their own pockets IronLionZion Monday #9
As intended Hekate Monday #11
And nobody thinks this was intentional? ananda Monday #12
You're seeing the same thing with FEMA and NOAA and everything else they fucking gutted. Karasu Monday #13
If only people knew what is really going on. yellow dahlia Monday #22

lostnfound

(17,082 posts)
3. The media ACTS like this isn't INTENTIONAL. What a joke.
Mon Jul 14, 2025, 01:51 PM
Monday

He.Is.There.To.Break.Things.

He is breaking things for the TechnoBrats.
He is breaking things for Vlad.
He is breaking things for the Profiteers / Vulture Capitalists.
He is breaking things for the sheer joy of it.

Stop pretending that an of this is a “little oversight”, a mistake, a side-effect.
If it happened once in one agency, it could be an oversight.
It is happening over and over; and it fits with the M.O. of a Putin-sycophant and the pattern of Shock-Doctrine tactics.
Break it, then pillage.

CousinIT

(11,626 posts)
5. That's the intent: Make Social Security Administration NON FUNCTIONAL.
Mon Jul 14, 2025, 02:00 PM
Monday

Then, people will hate it. People in general love Social Security and the SSA. The intent is to destroy it so people hate it.

Then, say it should be privatized or shut down.

That's the Republican M.O. for EVERYTHING our government does; every service they offer to the American public that our tax dollars pay for.

Ligyron

(7,948 posts)
10. Yup, cripple whatever government agency,
Mon Jul 14, 2025, 03:39 PM
Monday

Then say, “see, government sucks, privatize it”!

CousinIT

(11,626 posts)
6. Thom Hartmann was talking about how Republicans plan to privatize Medicare too...
Mon Jul 14, 2025, 02:44 PM
Monday

Medicare Advantage - WISER act argues with what doctors recommend to avoid paying. https://www.cms.gov/priorities/innovation/files/document/wiser-model-frequently-asked-questions

ALSO, the Medicare Reform Act SHUNTS Medicare applicants (Part B) into the cheapest Medicare Advantage program possible (NO option for plain Medicare), for THREE YEARS. And it's almost impossible then, to get on normal Medicare.

https://www.congress.gov/bill/119th-congress/house-bill/3467/text

Ms. Toad

(37,283 posts)
14. Your summary is not entirely accurate.
Mon Jul 14, 2025, 04:36 PM
Monday
OPT OUT.—The Secretary shall provide each individual automatically enrolled into a qualified MA plan under this subsection with an opportunity to decline such enrollment.


So you can opt out and enroll in traditional Medicare.

Second, this is a bill, not an act. In other words, it is a proposal, and seems to be going nowhere. Is has been introduced, it has no cosponsors, and no further action has been taken.

CousinIT

(11,626 posts)
15. I saw that, on both counts. Still, people need to be aware so they can contact their reps.
Mon Jul 14, 2025, 05:21 PM
Monday

It has not passed yet, which is why I included the link so they can see the bill and its status.

As for the "opt-out", I suspect it will be done in a tricky manner, so that most people will think they have no other options or cannot find the option to stick with traditional Medicare. They'll make it as confusing and as obfuscated as possible. It is a change - and a very bad one - intended to push Medicare further toward privatization by simply auto-adding subscribers to a cheap MA plan by default.

My intent was awareness. In this case, understanding and action BEFORE this crappy thing (along with its payment limits) is passed.

Ms. Toad

(37,283 posts)
16. I agree that people need to be aware that they need to call their reps.
Mon Jul 14, 2025, 06:12 PM
Monday

I think the intent is two-fold:

1. To promote MA over traditional Medicare (by making the default an MA plan)
2. To make sure everyone is enrolled in some add-on to part B, since part B only covers 80% of costs - so that people aren't stuck with nothing if they miss the enrollment period.

I agree with the latter intent - but it could be addressed by making the auto-enrollment occur after the last date by which they can choose a supplement (say 6 months after they enroll in part B, for example). In other words full choice first then, after they no longer have full choice, enroll them in something.

Skittles

(165,954 posts)
17. when enough people are in MA scams, they will GET RID OF MEDICARE
Mon Jul 14, 2025, 07:18 PM
Monday

that is the entire purpose of MA, but too many people are catching on so the auto-enrolling will start and they will likely make it very difficult to "opt out"

Ms. Toad

(37,283 posts)
18. Hate to burst your bubble, but MA is one form of Medicare (It's part C).
Mon Jul 14, 2025, 09:29 PM
Monday

So getting rid of Medicare would also get rid of Medicare Advantage.

I wish they would end Part C, and they definitely should not be making Part C opt out.

Skittles

(165,954 posts)
19. the entire goal is PRIVATIZATION
Mon Jul 14, 2025, 10:16 PM
Monday

WHY do you think they are pushing the "Advantage" crap?

Ms. Toad

(37,283 posts)
21. Regardless of their motives,
Mon Jul 14, 2025, 10:39 PM
Monday

It doesn't change the reality that Medicare Advantage is Medicare.

I'm not disagreeing with you as to what they want, and I think the Medicare Advantage option should be removed - or, at a very minimum, clearly disclosed at a 5th grade reading level - including the consequences of signing up for Medicare Advantage (you can't ever - in most states - get back to traditional Medicare; your out of pocket maximums are high, the companies offering Medicare Advantage win when they deny care, limit your ability to choose your own physician, etc. It's a disgusting perversion of traditional Medicare.

But it is part of Medicare. And, while you are relatively young and healthy - and especially when the consequences aren't disclosed - it is an option many choose because in many states supplement plans are more than many can afford.

But it shouldn't be the default, and no one should be enrolled without opting in.

Skittles

(165,954 posts)
23. all the money wasted on "Advantage" SHOULD be going to regular Medicare
Mon Jul 14, 2025, 11:19 PM
Monday

but THAT doesn't not help on the road to privatization

when enough people have been converted MEDICARE WILL BE GONE

Ms. Toad

(37,283 posts)
24. Now we're back to where we started.
Tue Jul 15, 2025, 12:30 AM
Yesterday

Medicare Advantage is, unfortunately, Medicare. (It is Medicare Part C.) So enrolling everyone in Medicare Advantage doesn't get rid of Medicare.

It might get rid of the option to enroll in a Medicare Supplement plan, but it doesn't get rid of Medicare - they are just all just enrolled in Medicare Parts A, B, and C, rather than Medicare Parts A, B, and a supplement plan.

Response to Ms. Toad (Reply #18)

erronis

(20,570 posts)
8. And since it's "private" there will be no transparency as they siphon off our SS savings.
Mon Jul 14, 2025, 03:35 PM
Monday

Straight out of VC 101. (Required for MBA - replaces macro-economics.)

IronLionZion

(49,433 posts)
9. Very efficiently skim some money right into their own pockets
Mon Jul 14, 2025, 03:38 PM
Monday

They will efficiently choose companies owned by Trump donors.

Karasu

(1,590 posts)
13. You're seeing the same thing with FEMA and NOAA and everything else they fucking gutted.
Mon Jul 14, 2025, 04:26 PM
Monday

The staff simply isn't there. They knew what they were fucking doing.

yellow dahlia

(2,607 posts)
22. If only people knew what is really going on.
Mon Jul 14, 2025, 10:58 PM
Monday

Lack of information and misinformation have people naive to the reality. (And it is not just about Social Security.)

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