Computer Help and Support

efhmc

(15,823 posts) Mon Oct 6, 2025, 06:20 PM Monday

Cannot get my HP (sadly Windows 11) to stop timing out within 3 minutes of non use.

Tried changing in account according to my computer info and also the internet. Drives me crazy. Thanks in advance for any suggestions.

5 replies

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Cannot get my HP (sadly Windows 11) to stop timing out within 3 minutes of non use. (Original Post) efhmc Monday OP

"Timing out" can you describe that BootinUp Monday #1

Try updating the Printer Drivers Nictuku Monday #2

Control panel, then Appearance/Personalization, then Change Screen Saver SWBTATTReg Monday #3

I'm assuming this is a laptop canetoad Monday #4

Did you get it resolved? Nittersing Tuesday #5

BootinUp

(50,506 posts)

1. "Timing out" can you describe that

Reply to efhmc (Original post)

Mon Oct 6, 2025, 06:29 PM

Monday

With a little more detail? Is there a message being shown when it times out?

How old is this computer and battery?

Nictuku

(4,385 posts)

2. Try updating the Printer Drivers

Reply to efhmc (Original post)

Mon Oct 6, 2025, 06:34 PM

Monday

I had a different problem with my HP Envy. For reasons I can not explain, it required me to log into my HP account on my Windows 11 laptop before I could use the scanner. (when I first got it, everything worked perfectly!)

When I tried to log into the stupid HP account, it failed. I am an IT Support type of person and this was just making me angry, and I needed to use the scanner.

I decided to update the driver, then voila! I could once again log into my account.

I think updating the driver would be worth a try. (Or, re-install the printer on the windows machine)

SWBTATTReg

(25,751 posts)

3. Control panel, then Appearance/Personalization, then Change Screen Saver

Reply to efhmc (Original post)

Mon Oct 6, 2025, 06:56 PM

Monday

canetoad

(19,603 posts)

4. I'm assuming this is a laptop

Reply to efhmc (Original post)

Mon Oct 6, 2025, 06:58 PM

Monday

And not a printer.

Win 11 is actually a really good operating system but without the Microsoft account.

Go to settings
>System
>Power

And have a diddle around with the screen and sleep settings. See how you go.

Nittersing

(7,708 posts)

5. Did you get it resolved?

Reply to efhmc (Original post)

Tue Oct 7, 2025, 04:28 PM

Tuesday

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