JPMorgan executive calls for 'more hustle' after return to office mandate

Source: Reuters

Exclusive-JPMorgan executive calls for 'more hustle' after return to office mandate

Lananh Nguyen and Nupur Anand
Mon, February 24, 2025 at 3:55 PM EST 2 min read

NEW YORK (Reuters) - A JPMorgan Chase executive told thousands of employees he wanted "more hustle" days after the bank's CEO Jamie Dimon scorned staff pushback against its five-day return-to-office policy.

The memo illustrates the tension between JPMorgan's emphasis on in-office culture and employees who cite its strong performance while flexible working policies were in place.

"We need more hustle and scrappiness," Rohan Amin, chief product officer of the Chase consumer business, wrote in a memo to more than 25,000 employees last week. He cited a call for feedback on artificial intelligence that prompted fewer than five responses, and gave another example in which internal bureaucracy blocked better results.

Some employees balked at Amin's criticism, according to two sources who declined to be identified discussing personnel matters. By contrast, another source said Amin received an influx of productive feedback in response to the latest memo.

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