VDH finds Henrico NICU violated state standards, failed to maintain medical records

A recent report from the Virginia Department of Health (VDH) revealed a lack of training, repeated failure to report bruising and injuries in babies and a missing medical records system in Henrico Doctors’ Hospital’s neonatal intensive care unit (NICU), violating state standards for hospital care.

The hospital failed to ensure that these nurses received the proper training before their shifts, as several babies have since been found with fractures and bruising between 2022 and 2024, with some dying.

The most recent action by the VDH was to carry out a survey on behalf of the Centers for Medicare and Medicaid Services (CMS), a federal agency.

The report states that a registered nurse must assign care for each patient based on what the patient needs and the qualifications of the nursing staff, however, according the VDH, “This STANDARD is not met as evidenced by: Based on review of facility documents and interviews with staff (EMP), it was determined that the facility failed to ensure that nurses from another hospital had onboarding training or competencies prior to performing their shifts in the NICU.”

In a Jan. 2, 2025, interview, an employee said the hospital failed to document evidence of orientation or training for at least nine employees — some of these employees were also working at other hospitals besides Henrico Doctors’ Hospital.

https://www.wric.com/news/local-news/henrico-county/vdh-finds-henrico-nicu-violated-state-standards-failed-to-maintain-medical-records/

This was the last hospital I worked at, and it's the unit where the nurse worked who was arrested for inuring babies (her toll is now up to 12). Among their problems is lack of documentation, and as every nurse knows, if it wasn't documented, it wasn't done...but they have video surveillance...