DU Community Help
Related: About this forumHelp with the Sound of Music
I have not had any sound on DU for the past couple months. Really aggravating. I can't figure out what I did to deserve this, or how to make it come back.
Help please. I've posted about it a couple times previously.

Dennis Donovan
(31,059 posts)...or across the board?
Bayard
(26,667 posts)Dennis Donovan
(31,059 posts)The reason I ask is because they are (I think) the only media sources that can be played directly from a DU post:
Link to tweet
?s=20
So, do you hear sound from either?
Anon-C
(3,440 posts)Bayard
(26,667 posts)A deer, a female deer. Dear.
Dennis Donovan
(31,059 posts)

Is there an X thru it?
Rhiannon12866
(241,525 posts)
Dennis Donovan
(31,059 posts)If you muted it for the last video, all subsequent videos will be muted.
Rhiannon12866
(241,525 posts)
Dennis Donovan
(31,059 posts)...although my next gig might be selling coffee and water.
Bayard
(26,667 posts)The symbol is there, with no X.
Donkees
(33,000 posts)(?)
Bayard
(26,667 posts)But I can't find anything for site settings. Its not under My Account.
Where, please?
Donkees
(33,000 posts)I find 'Site-Settings' listed as a sub-heading of 'Privacy and Security' and then see a list of 'permissions' including 'mute site sound'
Bayard
(26,667 posts)The closest thing I can find under privacy or security, was something under "Multi-media". I did check sound under that. Do you think it might work if my system was rebooted?
Really appreciate your help.
Donkees
(33,000 posts)so there must be instructions for 'unmuting'. I'm not very techy, but maybe this page will offer a better explanation of where the problem is hiding (?)
https://www.howtogeek.com/324568/how-to-automatically-mute-new-tabs-in-chrome-and-firefox/

canetoad
(19,360 posts)Are you on a computer? Which browser are you using?
If Firefox, right click anywhere on the page to get the context menu, then select "View Page Info". Then go to the Permissions tab and make sure that Autoplay is selected, or 'Use default'.
Bayard
(26,667 posts)And DU is the only site that does this. My tech guy wondered if maybe the powers-that-be did an upgrade that changed settings?
I will try with another browser though. Thanks!
Bayard
(26,667 posts)It worked! It worked! It worked!
Opened in Firefox, and now I have sound back. I'm thrilled!
Although I still don't understand why this happened with Chrome, and only on DU.
canetoad
(19,360 posts)It may be a chrome page setting - I don't use it much.
But either way, I'm thrilled that you're thrilled.