DU Community Help

CTyankee

(67,440 posts) Tue Jan 26, 2021, 01:47 PM Jan 2021

I have to log in every time when I go on DU, even though I am a long time member and current

donor to DU. It's quick process but I never had to log in before so I don't know what is happening.

27 replies

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I have to log in every time when I go on DU, even though I am a long time member and current (Original Post) CTyankee Jan 2021 OP

Might be a browser problem vlyons Jan 2021 #1

I am and always have used Firefox browser. CTyankee Jan 2021 #11

I don't have to ligin everytime but it seems to happen when my phone gets turned off. DLCWIdem Jan 2021 #2

I never turn off my desk top. No interruption of service at all. CTyankee Jan 2021 #12

Me, too, and it is most annoying. 3catwoman3 Jan 2021 #3

Me as well, it doesn't happen all the time but enough to make it annoying.... a kennedy Jan 2021 #6

Do you have the 'stay logged in' option checked? CurtEastPoint Jan 2021 #4

Yes, make sure this is checked the first time you login with new password. cayugafalls Jan 2021 #7

That's the solution. Check the stay logged in option. Cattledog Jan 2021 #8

I never log out. CTyankee Jan 2021 #13

Since the 2016 elections hack drmeow Jan 2021 #16

I am so not technie, I don't dare log out and start over. I might have forgotten something CTyankee Jan 2021 #23

They're right. cwydro Jan 2021 #22

Clear your browser cookies and refresh your login information by updating your password. cayugafalls Jan 2021 #5

Thanks for this, will give this a try....... a kennedy Jan 2021 #9

Be sure to select "Remain Logged in at this computer" cayugafalls Jan 2021 #10

I have the problem even with always checking STAY LOGGED IN at this computer. flor-de-jasmim Jan 2021 #14

"Clear your cookies and refresh" Your log in is kept in your preferences/cookies. mitch96 Jan 2021 #17

For the last week or so and with no changes to my machine it has been happening to me too. yonder Jan 2021 #15

That's a hassle for me (I don't trust myself not to make a mistake) and cause a bigger hassle. CTyankee Jan 2021 #18

will I have to remember my password to get back in? I don't remember it... CTyankee Jan 2021 #19

As far as I know, yes. yonder Jan 2021 #20

Well, I get everything I want but I'll ask anyway and tell them I forgotten my password. CTyankee Jan 2021 #21

Do you have and check the "remember me" box? question everything Feb 2021 #24

Yes, I think I do but I will check. My memory ain't so great any more but I do recall doing it... CTyankee Feb 2021 #25

I don't know for sure, but cookies seem to be keeping you logged in. usonian Mar 2022 #26

I'm fine now. A while back when I was having computer issues I called in an IT guy from the CTyankee Mar 2022 #27

vlyons

(10,252 posts)

1. Might be a browser problem

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 01:48 PM

Jan 2021

I always recommend the Firefox browser, which is free and open source.

CTyankee

(67,440 posts)

11. I am and always have used Firefox browser.

Reply to vlyons (Reply #1)

Tue Jan 26, 2021, 01:55 PM

Jan 2021

DLCWIdem

(1,580 posts)

2. I don't have to ligin everytime but it seems to happen when my phone gets turned off.

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 01:48 PM

Jan 2021

CTyankee

(67,440 posts)

12. I never turn off my desk top. No interruption of service at all.

Reply to DLCWIdem (Reply #2)

Tue Jan 26, 2021, 01:57 PM

Jan 2021

3catwoman3

(28,012 posts)

3. Me, too, and it is most annoying.

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 01:49 PM

Jan 2021

I’ve sent a question to “Ask the Administrators” a few days ago, but have not heard back yet.

a kennedy

(34,707 posts)

6. Me as well, it doesn't happen all the time but enough to make it annoying....

Reply to 3catwoman3 (Reply #3)

Tue Jan 26, 2021, 01:50 PM

Jan 2021

😡 😡 😡

CurtEastPoint

(19,716 posts)

4. Do you have the 'stay logged in' option checked?

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 01:49 PM

Jan 2021

cayugafalls

(5,942 posts)

7. Yes, make sure this is checked the first time you login with new password.

Reply to CurtEastPoint (Reply #4)

Tue Jan 26, 2021, 01:50 PM

Jan 2021

Cattledog

(6,562 posts)

8. That's the solution. Check the stay logged in option.

Reply to CurtEastPoint (Reply #4)

Tue Jan 26, 2021, 01:52 PM

Jan 2021

CTyankee

(67,440 posts)

13. I never log out.

Reply to Cattledog (Reply #8)

Tue Jan 26, 2021, 01:57 PM

Jan 2021

drmeow

(5,807 posts)

16. Since the 2016 elections hack

Reply to CTyankee (Reply #13)

Tue Jan 26, 2021, 02:27 PM

Jan 2021

there is an expiration on the stay logged in option.

CTyankee

(67,440 posts)

23. I am so not technie, I don't dare log out and start over. I might have forgotten something

Reply to drmeow (Reply #16)

Thu Jan 28, 2021, 11:28 AM

Jan 2021

I need to know for logging back in. As long as I am not missing anything I just view it as a minor annoyance (with myself).

Thanks for filling that info in. I was wondering why it was that I needed to log in.

Oh, well...

cwydro

(51,308 posts)

22. They're right.

Reply to CTyankee (Reply #13)

Thu Jan 28, 2021, 03:04 AM

Jan 2021

Click the stay logged in button.

I’m occasionally logged off because of phone update or whatever, but that button will solve your problem.

cayugafalls

(5,942 posts)

5. Clear your browser cookies and refresh your login information by updating your password.

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 01:49 PM

Jan 2021

This will force your browser to ask if you want to save password. If you select yes, then you should automatically login from now on.

a kennedy

(34,707 posts)

9. Thanks for this, will give this a try.......

Reply to cayugafalls (Reply #5)

Tue Jan 26, 2021, 01:52 PM

Jan 2021

cayugafalls

(5,942 posts)

10. Be sure to select "Remain Logged in at this computer"

Reply to a kennedy (Reply #9)

Tue Jan 26, 2021, 01:53 PM

Jan 2021

flor-de-jasmim

(2,250 posts)

14. I have the problem even with always checking STAY LOGGED IN at this computer.

Reply to cayugafalls (Reply #10)

Tue Jan 26, 2021, 02:10 PM

Jan 2021

I agree with others - it is annoying.

mitch96

(15,542 posts)

17. "Clear your cookies and refresh" Your log in is kept in your preferences/cookies.

Reply to cayugafalls (Reply #5)

Tue Jan 26, 2021, 02:44 PM

Jan 2021

If you loose your cookies for DU, you have to log in.. At least that's been my experience..
m

yonder

(10,174 posts)

15. For the last week or so and with no changes to my machine it has been happening to me too.

Reply to CTyankee (Original post)

Tue Jan 26, 2021, 02:12 PM

Jan 2021

Then when I go to log in it says I'm already logged in.

Just now, I forced a log out then logged back in, checking the box to remain in. So far, so good.

CTyankee

(67,440 posts)

18. That's a hassle for me (I don't trust myself not to make a mistake) and cause a bigger hassle.

Reply to yonder (Reply #15)

Tue Jan 26, 2021, 05:05 PM

Jan 2021

CTyankee

(67,440 posts)

19. will I have to remember my password to get back in? I don't remember it...

Reply to yonder (Reply #15)

Tue Jan 26, 2021, 06:57 PM

Jan 2021

yonder

(10,174 posts)

20. As far as I know, yes.

Reply to CTyankee (Reply #19)

Tue Jan 26, 2021, 07:02 PM

Jan 2021

That will be a problem unless the administrators can help.

CTyankee

(67,440 posts)

21. Well, I get everything I want but I'll ask anyway and tell them I forgotten my password.

Reply to yonder (Reply #20)

Tue Jan 26, 2021, 08:54 PM

Jan 2021

question everything

(51,251 posts)

24. Do you have and check the "remember me" box?

Reply to CTyankee (Original post)

Sat Feb 6, 2021, 05:51 PM

Feb 2021

CTyankee

(67,440 posts)

25. Yes, I think I do but I will check. My memory ain't so great any more but I do recall doing it...

Reply to question everything (Reply #24)

Sun Feb 7, 2021, 08:24 AM

Feb 2021

usonian

(21,939 posts)

26. I don't know for sure, but cookies seem to be keeping you logged in.

Reply to CTyankee (Original post)

Wed Mar 23, 2022, 11:38 PM

Mar 2022

I use various cookie "auto delete" add ons to Firefox, and I lose the login now and then. I try to "whitelist" DU.

Still experimenting with this stuff.

On Firefox, the "bypass paywalls clean" extension seems to help in general. A lot of sites keep a cookie to record your "free" quota of visits before they paywall you ( called a soft paywall). IIRC, the extension regularly clears cookies of such sites. And more.

HTH

CTyankee

(67,440 posts)

27. I'm fine now. A while back when I was having computer issues I called in an IT guy from the

Reply to usonian (Reply #26)

Thu Mar 24, 2022, 09:21 AM

Mar 2022

IT department at my grad school and he updated our system and helped us get the best technology we needed (at our level of competence and current needs). It was a good call. As I am now researching and writing my 3rd book, writing in Word and having him convert my text into googledocs so my editor/designer could work on it.

So, long story and it has been a long ride. At last I feel competent in what I need to be competent in and we have a valuable resource in a young professional who knows and respects our needs at this point in our lives.

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