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reACTIONary

(6,658 posts)

2. RE: most callers are now served quickly through callbacks or automated options...?

Reply to BumRushDaShow (Original post)

Tue Jul 22, 2025, 02:32 PM

Jul 22

Call backs are NOT quick - a call back sometimes takes over a day or two. It just means you don't have to sit on the phone listening to prompts for you to use the web page.

Automated options? If the automated options were sufficient, you wouldn't be calling in the first place.

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Highlight:

Efforts to shrink Social Security's phone wait times are putting a strain elsewhere [View all] BumRushDaShow Jul 22 OP

Sort of related - their plan is to bury people in paperwork underpants Jul 22 #1

RE: most callers are now served quickly through callbacks or automated options...? reACTIONary Jul 22 #2

The Republicans are going to hopefully take a beating at the polls. cstanleytech Jul 22 #3