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hunter

(39,799 posts)
22. Companies that are crashing for other reasons are using AI to cover the mess.
Sat Aug 2, 2025, 02:15 PM
Aug 2

My kid worked in technical support for a company that got a sudden infusion of venture capital.

They blew most of this on high profile television advertising. Then, hemorrhaging money, they decide AI would save them and started laying off experienced salaried staff for lower paid wage workers assisted by AI.

So what they've got now is customers who don't know what they are doing, assisted by customer service reps who don't know what they are doing, assisted by AI that doesn't know what it's doing.

The company forgot the only thing that distinguished them from their competition was their customer service and I don't think AI is going to save them.

How is it that wealthy people who run companies into the ground, disrupting the lives of hundreds or thousands of people, never seem to face any serious consequences?

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It's a bit of a smoke screen Lithos Aug 1 #1
Spot on. Mistakes will be made. But will they be cachukis Aug 1 #4
Agreed. Reports of computer science majors having the highest unemployment rate have been circulating for several year Iris Aug 3 #27
And the tariffs tax won't do anything except make things worse off for more people on top of it. cstanleytech Aug 1 #2
I keep wondering what jobs are being done by AI that were previously done by people. enough Aug 1 #3
None? There are people using AI, not the chat GPT type, to.... reACTIONary Aug 1 #8
Data and document heavy jobs IronLionZion Aug 2 #11
This message was self-deleted by its author Bayard Aug 2 #17
I would include, War Bayard Aug 2 #18
Losers worry about morals or empathy IronLionZion Aug 2 #23
To me, AI is the new Crypto. The Madcap Aug 1 #5
...And yet this country STILL fucking refuses to regulate it. Karasu Aug 1 #6
AI is moving into law firms AverageOldGuy Aug 1 #7
Exactly as planned. eppur_se_muova Aug 1 #9
It's very often not a "one time investment" jmowreader Aug 1 #10
True, I was just trying to keep it short and to the point. eppur_se_muova Aug 2 #13
Think we have bigger concerns about AI angrychair Aug 2 #12
Central TX Residents; Conserve! Take Shorter Showers! AI Water Use Now 49 Billion Gallons/Yr, Will Rise 10X By 2030 hatrack Aug 2 #16
I read that ICE is recruiting riversedge Aug 2 #14
In other words, it's doing what it was invented to do. Quelle surprise. jmowreader Aug 2 #15
We are planning to just let people starve, suffer and die. Oneironaut Aug 2 #19
Futurist Adam Dorr on how robots will take our jobs: WestMichRad Aug 2 #20
duh. travelingthrulife Aug 2 #21
Companies that are crashing for other reasons are using AI to cover the mess. hunter Aug 2 #22
Because they don't care. The Madcap Aug 3 #25
Computer Science, Analytics, etc. Xolodno Aug 2 #24
AI is the devil. Scrivener7 Aug 3 #26
It is a critical time when we need a real understanding of what's going on in the economy. Jim__ Aug 3 #28
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