Pennsylvania

Bringing the digital expertise in house is the right move. Government, at all levels, spends millions of dollars hiring consultants and companieis to analyze and design systems that often are incompatible with current systems or take years to implement and probably require the expense of continuing contractor support.

Having one central office that understands the state's current systems to update, upgrade and support them is the way to go. There's a lot more tech savvy civil servants than most people realize.