Pennsylvania

Not sure, but I think Keystone Collections Group is too far to visit easily, if they even have a brick and mortar office. After talking with several people I now suspect they use part time phone workers, perhaps out of their private houses and that would explain why so many different phone calls and different answers, most times they just identify as Keystone Collections, do not give any more details. According to their web site "Servicing 900+ School Districts and Municipalities in 38 Pennsylvania Counties" - I think PA has 67 counties total.

Today I talked with one of the people at our local borough office and she said she would try to find out what is going on, but had doubts she could get any more than I did. It is ironic because the first thing everyone says is contact Keystone Collections if you have any tax questions. If the local borough office does not respond in a couple days I can try the State Representative for our area.