Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

In reply to the discussion: Is this legit? [View all]

DonaldsRump

(7,715 posts)
6. Do one more thing...
Tue Oct 3, 2017, 10:24 PM
Oct 2017

1) Download and run CCleaner. I know there were some issues with one version of this, but I have been using this for years, and it cleans out the nonsense. Run each of the modules.

2) If that doesn't work, there's one more solution, but I need to walk you through this.

I've had to do this on my wife's Mac and my mother-in-law's PC....it should work. This is more than likely ransomware that can be cleaned out fairly easily.

Recommendations

0 members have recommended this reply (displayed in chronological order):

Is this legit? [View all] madamesilverspurs Oct 2017 OP
not legit at all steve2470 Oct 2017 #1
Did that. madamesilverspurs Oct 2017 #4
Nope canetoad Oct 2017 #2
Can I suggest you just restart your computer? DonaldsRump Oct 2017 #3
Did. madamesilverspurs Oct 2017 #5
Do one more thing... DonaldsRump Oct 2017 #6
Next time you get that kind of pop up. Immediately right click your mouse on your browsers icon Afromania Oct 2017 #7
You can always call Microsoft SCantiGOP Oct 2017 #8
Latest Discussions»Help & Search»Computer Help and Support»Is this legit?»Reply #6