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Computer Help and Support

Sunlei

(22,651 posts)

1. Who is your ISP? you using a phone? wifi? PC? wired to modem?

Reply to bucolic_frolic (Original post)

Wed Jun 27, 2018, 04:36 AM

Jun 2018

disconnect to ISP, reboot your device offline, stay disconnected- reconnect to ISP after reboot, online run a "update your device" and then run a scan with virus protection.

If your using your phone only connected to wifi- contact your ISP and ask why disconnected.

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ISP Disconnects several times a day [View all] bucolic_frolic Jun 2018 OP

Who is your ISP? you using a phone? wifi? PC? wired to modem? Sunlei Jun 2018 #1

I'm running bucolic_frolic Jun 2018 #2

there is a online Verizon dashboard, I forget how to bring it up in a browser-input IP Sunlei Jun 2018 #3