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Computer Help and Support

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BSdetect

(9,048 posts)
Sun Dec 8, 2019, 09:37 AM Dec 2019

Buying our own modem to use with Comcast - issues with throttling? [View all]

I suspect they do that if you use your own modem.

They even mention it when you ask about this. "We can't guarantee speeds" etc

Reading some reviews it does seem some people do have drop out etc thought that could be caused by other issues.

I'm changing from a "business" rip off deal to a normal residential internet "deal". After much discussion on the phone with them - and they drop the catch that I have to give them 60 days notice - read the fine print folks.

Even though when I signed up I was told that if I cancelled the charges would be pro rated.

Another long phone call is due perhaps? Is it worth the time? $268 per month after creeping up from the original $228 two years ago.

I am so tired of dealing with these rip off merchants but there is no real option where we are (outside city limits and dish internet sucks).

Maybe 5G might be an option.

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