two problems setting up my new HP laptop. [View all]

Could use some advice!

I have followed all the instructions on how to get the laptop to communicate with my older HP printer. I downloaded and installed the printer driver. It says, then, to look on the screen of the printer for the icon for wifi and touch it. NO such icon appears.

So then we tried connecting printer with laptop with USB printer cable. Hit the print button to send document. NOTHING.

Will I have to get a new printer/scanner to be able to print from this laptop?

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And. No matter what I do, I can't get the headphones to deliver sound. Tried several different headphones. The setting should be appropriate. Nothing.


Suggestions very welcome. Thanks in advance.