Computer Help and Support

During a speed test, download, or streaming; open up Task Manager and watch the data activity. The data usage should be consistent during a speed test and for most downloads. While streaming, watch to see if the interruptions in streaming coincide with little to no data activity (streaming data is often erratic - but if there's no activity and no video at the same time, it's an issue).

As stated above, 4GB of ram is not enough for new operating systems. But whether that, your internet connection, or WiFi is the primary culprit will require a little testing and troubleshooting on your part.

Test your internet speed - and monitor how steady or erratic the data transfer is. If that is slow or very inconsistent, try testing with another device (PC, phone, tablet) to compare speeds to see if it's the your computer or the internet connection. Also try a wired connection to the computer if you're using WiFi, just in case the wireless connection is slowing things down.