Computer Help and Support

First cellphone I ever owned was a Galaxy S4. That was very reliable and lasted several years.

Then I purchased an A30 and only got 2.5 years out of it because the audio quality began to nosedive. However I dropped the phone on the ground twice and due to having a cheap case, it wasn't really well protected. I wound up with two hairline cracks across the screen. I'm fairly certain that the drops led to the audio problems.

So I picked up a refurbished Galaxy S9. I only got it a couple of months ago, but so far, so good.

Now, I could tell you a different story about an HP laptop that I owned. Biggest hassle related to defects. It took many, many hours on the phone with techs and sending it in three times for repairs, but the issue that cropped up during the one-year warranty period was never resolved and I finally got a replacement (and upgrade) laptop from them after several months of fighting.

How old are your tablet and phone?