Computer Help and Support

TwilightZone

(28,835 posts)

10. If you have a anti-malware program, run a full scan.

Fri Nov 17, 2023, 11:23 AM

Nov 2023

If you don't, download the free version of Malwarebytes and run a scan and let it remove anything it finds.

Some malware hides and will trigger at a later date/time. It's best to get rid of it as soon as possible.

https://www.malwarebytes.com/

It's also possible that it was just an infected website and the reboot would have cleared it. If it happens again, you can try to close the alert window with CTRL + F4. If that works, you shouldn't need to reboot, and Malwarebytes won't find anything -- at least not related to that particular alert.

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I'm getting a support alert with a 1-866 number to call. It says my computer is locked [View all] Siwsan Nov 2023 OP

Probably not legit utopian Nov 2023 #1

I did a control/alt/delete and shut it down. Siwsan Nov 2023 #5

These jerks will lock up your browser pretty easily. I never had them lock up my comp NCIndie Nov 2023 #12

Scam, restart your computer, you'll be fine. Meadowoak Nov 2023 #2

Quick search got this... MiHale Nov 2023 #3

Thanks. I didn't need anything else to add to my anxiety, today!! Siwsan Nov 2023 #8

do a hard shutdown . AllaN01Bear Nov 2023 #4

SCAM - DO NOT CALL! Jirel Nov 2023 #6

I have the Geek Squad and it's always been good for me. PoindexterOglethorpe Nov 2023 #21

It is a common scam ruth diamond Nov 2023 #7

Reboot should clear it Nictuku Nov 2023 #9

If you have a anti-malware program, run a full scan. TwilightZone Nov 2023 #10

Funny, I just got a local call, gab13by13 Nov 2023 #11

The creeps have found a way to use or impersonate local numbers. nt usonian Nov 2023 #14

Spoofing TwilightZone Nov 2023 #19

Spoofing TwilightZone Nov 2023 #20

It's a scam. Gore1FL Nov 2023 #13

the 1 866 #s DoBW Nov 2023 #15

Our AOL got all messed up and my husband wound MOMFUDSKI Nov 2023 #16

I see this often.. LPBBEAR Nov 2023 #17

Install a ad blocker ItsjustMe Nov 2023 #18