Computer Help and Support

My modem that feeds my computer with Internet is plugged into a DSL. My landline (yes I have one and have had for decades) plugs into the modem. The modem also generates the Wi-fi signal that is what my cellphone uses when I'm at home (and I have Wi-fi on my cellphone turned on). My Internet and landline is a bundle deal with CenturyLink. My cellphone is wtih ConsumerCellular.

So it's all a happy family.

But lately I discovered my landline doesn't work and I haven't finished troubleshooting it a little before calling CenturyLink (hate to pay $150-$200 only for them to find out that its a loose connection somewhere or something simple like that on my end, though I have wiggled and unplugged and replugged every connection I THINK. Will have to find and drag out my lovingly-drawn connection diagrams and go over everything.

I had hoped to call ConsumerCellular on my landline so that I could talk on it while fixing whatever needs fixing on my cellphone. But since my landline doesn't work, forget that option.

So, if I still have trouble activating my new SIM card, I'm kind of screwed because I can't use the cellphone as a phone or a text messenger until I've activated, sigh. But I'm sure that ConsumerCellular has many customers that are one cellphone only. And there's always Chat on the computer.

If you're curious, I keep my landline because I was making some long distance calls to my farmer/leaser and my extended family 2,000 miles away, and the voice quality of the cellphone was just not as good as the landline, and problematical. That was years ago and I don't think a problem lately, but if the landline isn't costing extra, I do love having two lines and two modes of phone communication.