Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

hlthe2b

(110,700 posts)

1. If you have a full anti-viral anti-malware package on your machine, contact them for help...

Reply to Lasher (Original post)

Sun Apr 27, 2025, 01:19 PM

Apr 27

and use your cell phone for anything online in the meantime.

If you don't have the former, it might be wise to seek expert help from those who can prevent it from worsening while you mess around with it. Maybe GeekSquad (Best Buy) or another independent computer tech group/business locally?

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

16 replies

= new reply since forum marked as read

Highlight:

I have a Trojan. ETA problem solved? [View all] Lasher Apr 27 OP

If you have a full anti-viral anti-malware package on your machine, contact them for help... hlthe2b Apr 27 #1

Malwarebytes is a pretty good option. Free version is good. SheltieLover Apr 27 #2

I just tried System Restore but it didn't work. Lasher Apr 27 #4

Awesome! SheltieLover Apr 27 #5

It's not going well. Lasher Apr 27 #10

Make sure you back up your data, one file at a time, prior to wiping your hard drive & reinstalling windows SheltieLover Apr 27 #11

I had one NJCher Apr 27 #3

Yikes! SheltieLover Apr 27 #8

I just signed up for Webroot's free trial. Lasher Apr 27 #9

If you are still having issues, back data up data & reinstall windows SheltieLover Apr 27 #6

Viruses can embed themselves in system files like root kits SheltieLover Apr 27 #7

Some basics LPBBEAR Apr 28 #12

Disconnect from the Internet before you run Antivirus deep scan. Yellowdog-1966 Apr 29 #13

ETA equals Estimated Time of Arrival? I understand your post but no clue about that acronym or its odd placement. . nt Bernardo de La Paz May 2 #14

edit to add. Lasher May 2 #15

Thanks. I usually write "on edit:" when necessary. . . . nt Bernardo de La Paz May 2 #16