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Computer Help and Support

thucythucy

(8,927 posts) Mon Jul 7, 2025, 07:23 PM Jul 7

Problem with a remote drive. [View all]

For some reason I can't explain, one of my Buffalo remote drives refuses to work, that is, I connect it to my laptop and nothing happens. The light lights so it appears to be running, and if I go to the remove safely option it's there, and I get a "safe to remove BUP Slim BK" notice, but when I go to "documents" to try to access any of my files it's as if the damn thing doesn't exist.

Any ideas on how to deal with this?

Thanks! and best wishes...

16 replies

= new reply since forum marked as read

Highlight:

Problem with a remote drive. [View all] thucythucy Jul 7 OP

HDD or SSD? MichMan Jul 7 #1

It's a Seagate Portable Hard Drive. thucythucy Jul 7 #2

I use multiple SSD MichMan Jul 7 #4

I do use more than one backup, so I haven't lost anything. thucythucy Jul 7 #6

Not an expert by any means but I use Samsung T7 Shield MichMan Jul 7 #7

Thank you. thucythucy Jul 8 #13

This is probably a stupid question but thucythucy Jul 8 #14

I think the only compatibility concerns are with smartphones MichMan Jul 8 #15

Thanks again! thucythucy Jul 8 #16

Plugged into a USD slot on the keyboard or back of the unit? brush Jul 7 #3

Plugged into a USD slot. nt thucythucy Jul 7 #5

Ima stick my neck out canetoad Jul 7 #8

Back up twice. usonian Jul 7 #9

Thanks everyone for these suggestions. thucythucy Jul 7 #10

Have you tried running diagnostics on it ? CentralMass Jul 8 #11

According to my computer thucythucy Jul 8 #12