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Computer Help and Support

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thucythucy

(8,997 posts)
Mon Jul 7, 2025, 07:23 PM Jul 2025

Problem with a remote drive. [View all]

For some reason I can't explain, one of my Buffalo remote drives refuses to work, that is, I connect it to my laptop and nothing happens. The light lights so it appears to be running, and if I go to the remove safely option it's there, and I get a "safe to remove BUP Slim BK" notice, but when I go to "documents" to try to access any of my files it's as if the damn thing doesn't exist.

Any ideas on how to deal with this?

Thanks! and best wishes...

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Problem with a remote drive. [View all] thucythucy Jul 2025 OP
HDD or SSD? MichMan Jul 2025 #1
It's a Seagate Portable Hard Drive. thucythucy Jul 2025 #2
I use multiple SSD MichMan Jul 2025 #4
I do use more than one backup, so I haven't lost anything. thucythucy Jul 2025 #6
Not an expert by any means but I use Samsung T7 Shield MichMan Jul 2025 #7
Thank you. thucythucy Jul 2025 #13
This is probably a stupid question but thucythucy Jul 2025 #14
I think the only compatibility concerns are with smartphones MichMan Jul 2025 #15
Thanks again! thucythucy Jul 2025 #16
Plugged into a USD slot on the keyboard or back of the unit? brush Jul 2025 #3
Plugged into a USD slot. nt thucythucy Jul 2025 #5
Ima stick my neck out canetoad Jul 2025 #8
Back up twice. usonian Jul 2025 #9
Thanks everyone for these suggestions. thucythucy Jul 2025 #10
Have you tried running diagnostics on it ? CentralMass Jul 2025 #11
According to my computer thucythucy Jul 2025 #12
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