Computer Help and Support

"Open Browser" pop-ups on Pixel phones can occur for several reasons. Here's a breakdown of the common causes and how to address them:

Website-initiated pop-ups: Websites can use scripts to trigger pop-up windows. These can be legitimate (like for login or terms of service) or intrusive ads.

Browser redirects: Some sites redirect you to other pages, which can then launch new browser windows.

Malware or unwanted apps: Malicious apps can generate fake "Open Browser" pop-ups or redirect you to deceptive websites designed to trick you into revealing personal information or installing more malware.

Here's what you can do to manage or eliminate these pop-ups:

Block pop-ups in your browser: Most browsers have built-in pop-up blockers.

Chrome:

Open the Chrome app.
Tap the three dots (More) -> Settings.
Tap Permissions -> Pop-ups and redirects.
Turn off "Pop-ups and redirects".

You can also manage site-specific notifications within Chrome, according to Google Help.
Clear browser data and cache: If the pop-ups are persistent, clearing your browser's cache and data might help resolve the issue.
Check for suspicious apps:

Go to your phone's Settings -> Apps.

Review the list of installed apps for anything unfamiliar or recently downloaded.

If you find a suspicious app, tap it and Force Stop or Uninstall it. You can also review app permissions and disable any unnecessary access an app may have to your data or functions like opening the browser.

Be cautious when downloading apps: Only download apps from trusted sources like the Google Play Store.

Use antivirus software: A reliable antivirus app can help scan and remove potential malware from your phone. You may consider installing apps like AT&T Mobile Security for additional protection, says AT&T.

Factory reset (last resort): If you suspect significant malware infection and other steps haven't worked, a factory reset might be necessary, but this will wipe all data on your phone.

By following these steps, you can significantly reduce the occurrence of "Open Browser" pop-ups and improve the security and usability of your Pixel phone.