Computer Help and Support

The "Save or Cancel" dialog box popping up when opening a Word file in Windows usually indicates a problem with the file's save settings or a potential conflict with OneDrive or other cloud storage. To resolve this, you can try disabling background saving, checking for document corruption, or adjusting OneDrive settings.
Here's a more detailed breakdown of potential solutions:
1. Disable Background Saving:

Go to File > Options > Save.
Uncheck the box that says "Allow background saves".
Click OK to save the changes.

2. Check for Document Corruption:

If the issue is with a specific file, try opening it in Safe Mode in Word or using the "Open and Repair" option.
To open in Safe Mode, press the Windows key and R, type winword /safe, and press Enter.
To use "Open and Repair," open the file, go to File > Open, select the file, click the dropdown arrow next to "Open," and choose "Open and Repair".

3. Adjust OneDrive Settings:

If you use OneDrive, check its settings to ensure it's not causing conflicts.
Go to File > Options > Save and uncheck "AutoSave OneDrive and SharePoint Online files by default on Word".

Consider disabling OneDrive's automatic startup or synchronization if it's causing issues.

4. Check for Protected View:

Go to File > Options > Trust Center > Trust Center Settings > Protected View.
Uncheck all boxes in the Protected View section to disable it.

5. Disable the Start Screen:

Go to File > Options > General.
Uncheck the box that says "Show the Start screen when this application starts".

6. Review Startup Folder and Task Scheduler:

Check the startup folder (type shell:startup in the Run dialog) and Task Scheduler for any suspicious entries that might be triggering Word to open.

Every time I turn on the PC, a word window opens with an ...
By trying these steps, you should be able to resolve the "Save or Cancel" dialog loop and get Word working normally.