Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

MineralMan

(149,062 posts)
2. Crisis lines have changed over the years.
Wed Feb 29, 2012, 05:09 PM
Feb 2012

There are fewer that rely on community volunteers these days. I understand their reasoning, but back in the 80s, those volunteers did the job. We didn't have caller ID in our office, either, so we couldn't pinpoint where the calls were coming from. Today, that's not so much of an issue. One of the things we tried to do was to get a location, so a mental health professional could be sent there if things looked dire. That wasn't always possible. When there were two volunteers on duty, we could sometimes work with the local authorities to trace a call and get a professional to the caller. Those situations were rare, though, and most of the time the volunteer managed to talk and listen the caller away from the edge and get the caller to call for help.

Thank you for doing that job. I hope that line gets set up for the returning vets. It's important.

Recommendations

0 members have recommended this reply (displayed in chronological order):

Well libodem Feb 2012 #1
Crisis lines have changed over the years. MineralMan Feb 2012 #2
My real situation libodem Feb 2012 #3
I hope that all works out for you. MineralMan Mar 2012 #4
I saw the phD libodem Mar 2012 #5
I once contracted viral encephalitis. MineralMan Mar 2012 #6
What an ordeal libodem Mar 2012 #7
I know I'm lucky. MineralMan Mar 2012 #8
Overstimulation libodem Mar 2012 #9
Latest Discussions»Support Forums»Mental Health Support»Volunteering at a crisis ...»Reply #2