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Computer Help and Support

Nictuku

(4,385 posts)

2. Try updating the Printer Drivers

Reply to efhmc (Original post)

Mon Oct 6, 2025, 06:34 PM

Monday

I had a different problem with my HP Envy. For reasons I can not explain, it required me to log into my HP account on my Windows 11 laptop before I could use the scanner. (when I first got it, everything worked perfectly!)

When I tried to log into the stupid HP account, it failed. I am an IT Support type of person and this was just making me angry, and I needed to use the scanner.

I decided to update the driver, then voila! I could once again log into my account.

I think updating the driver would be worth a try. (Or, re-install the printer on the windows machine)

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Highlight:

Cannot get my HP (sadly Windows 11) to stop timing out within 3 minutes of non use. [View all] efhmc Monday OP

"Timing out" can you describe that BootinUp Monday #1

Try updating the Printer Drivers Nictuku Monday #2

Control panel, then Appearance/Personalization, then Change Screen Saver SWBTATTReg Monday #3

I'm assuming this is a laptop canetoad Monday #4

Did you get it resolved? Nittersing Tuesday #5